Seamless migration to Zendesk empowers a SaaS provider to deliver superior CX while gaining valuable customer insights
Zendesk migration case study 2023 v02Download
Optimized processes and increased profitability through data transformation and analytics
iTD-DataXformation-case-study-v05Download
Improving Esri customer support through Khoros platform extensions
Esri case studyDownload
Intelligent personalization and unified enterprise search improves CX while saving millions
Search-Coveo case study v03 (1)Download
Improving customer engagement with data-driven insights
iTD Data-driven InsiDownload
Accelerating time-to-insight for a global social media giant
iTD Social Media Giant Case StudyDownload
Optimizing data for customer insights and marketing personalization
iTD-mktg-personalization-case-study-webDownload
How SmartConX enables a Fortune 100 tech giant to turbocharge customer engagement
SmartConX-generic-case-study-2022-v02Download
The translation connector that brings the WOW factor
CASE_STUDY_Generic-LanguageConXDownload
Global IT PMO strategy and Investment Portfolio Management reset
PMO-strategy-assessment-case-studyDownload
Automation of organizational change management report generation
Automation of organizational change management report generationDownload
Custom Spotify integration on AARP’s Khoros community
iTD AARP’s SongTheme Case StudyDownload
itD uplevels the UX on related enterprise communities
iTalent Digital uplevels the UX on related enterprise communitiesDownload
Improved CX and reduced costs by consolidating communities on Khoros
community-migration-cs_externalDownload
Improved post-sale CX through intelligent unified search
post-sale-cx-case-study-webDownload
Managed services for a privacy compliance operations organization
Managed-services-case-study-v07Download
100,000+ users migrate to a new platform seamlessly & effectively
Change_Management_case_study_2022okDownload
itD’s iAgent for privacy protection saves billions
iAgentCaseStudyFINAL-v2Download
Social knowledge management solution saves $54 million a year
SKM-solutionDownload
Change management accelerates finance organization transformation
Finance_case_study_2022okDownload
Accelerated global issue resolution through integrated communities
integrated-communities-case-studyDownload
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